Lighting Styles Privacy Policy

Our contact details

Name: Lighting Styles Ltd
Address: Unit 10 Mallard Park, Meadow Park Industrial Estate, Essendine, Stamford, Lincolnshire, PE9 4FA
Phone Number: 01780 767617
E-mail: info@lightingstyles.co.uk

 

The type of personal information we collect

We currently collect and process the following information:
• Personal identifiers, contacts and characteristics (for example, name and contact details)

 

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:
• In order to process, take payment and deliver goods and services you have ordered via our website

We also receive personal information indirectly, from the following sources in the following scenarios:
• SagePay, Paypal or other current payment service providers

We use the information that you have given us in order to process your order. We may share this information with payment platforms.


Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are: 
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us.
(b) We have a contractual obligation.
(c) We have a legal obligation.
 

How we store your personal information

Your information is securely stored.

We keep customer details for six years. This excludes payment details which are not stored. We will then dispose of your information in a secure manner, be that shredding of paperwork or permanent deletion of any electronic records.

 

Your data protection rights

Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at info@lightingstyles.co.uk, 01780 767617 or the address above if you wish to make a request.

 

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at info@lightingstyles.co.uk, 01780 767617 or the address above.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk